Services & Support

TRINITY Emmanuel is managed by a team of ACCPAC experts and well-trained professionals who offer top class value-added services and solutions to our valued customers. We committed to provide first class services and advice on different business issues, varies from integrated customer support, on-site product training, regular upgrades and maintenance, to fully back-up and enable our clients to achieve more and faster to success.

Interested? Just give us a call at (852) 2780-7604 for free-of-charge consultation.

Professional support options for ACCPAC customers provided by TRINITY Emmanuel include Consultation, Customization and Evaluation, Business Process Reengineering, Customer Support and On-site Training.

Consultation, Customization and Evaluation
Pre-sale consultants would study requirements and expectations of clients and recommend the best solutions to improve and modify their current systems. Appropriate reports and forms, analysis tools and add-on programs will be developed. By thoroughly understanding customers’ needs, the most effective solutions in terms of quality, business understanding, and technical skills can be provided for our valued customers.

Business Process Reengineering
With Business Process Reengineering, organizations are enabled to utilize the advanced technologies in order to minimize the operating costs, improve productivity and the overall performance. By encountering in-depth and thoroughly investigation and examination, systematic solutions are designed for our clients to enhance their achievement to the best.

Customer Support and On-site Training
On-site training program and tailor-made coaching services would be provided in order to increase the knowledge and productivity of customers. Our specialist would monitor the system closely to ensure the satisfaction of our customers. Hotlines and on-line networking are provided during office hours to ensure your systems run smoothly and solve customers enquiry promptly.